A behind-the-scenes look at Jersey City’s Uber Eats robots

(13 Jun 2025)
RESTRICTION SUMMARY:

ASSOCIATED PRESS
Jersey City, New Jersey – 4 June 2025
1. Avride (pronounced ‘A V ride’) robot that delivers Uber Eats orders
2. SOUNDBITE (English) Toby Snuggs, Avride Delivery Robots
“If you follow a robot around Jersey City, you can see people taking photos, smiling and engaging with the robot.”
3. Dog barking at robot
4. SOUNDBITE (English) Megan Jensen, Uber Eats Autonomous Delivery Operations
“This is the Avride robot that is here in Jersey City delivering Uber Eats orders throughout downtown.”
5. Robot and pedestrians
6. SOUNDBITE (English) Toby Snuggs, Avride Delivery Robots
“This is a tough environment for a couple of reasons and we like tough environments, mainly because it’s very densely populated.”
7. Robot and cars
8. SOUNDBITE (English) Toby Snuggs, Avride Delivery Robots
“In this particular operating area in Jersey City we have around 30 robots and it’s increasing all the time.”

ASSOCIATED PRESS
Jersey City, New Jersey – 12 April 2025
9. Fleet of Avride robots on sidewalk

ASSOCIATED PRESS
Jersey City, New Jersey – 4 June 2025
10. SOUNDBITE (English) Toby Snuggs, Avride Delivery Robots
“The really interesting thing about the robot are the sensors on the robot. So, this is very similar to a self-driving car. So you can see on the top here the LIDAR. This builds a 3D image around the robot.”
11. View from camera mounted on robot at crosswalk
SOUNDBITE (English) Toby Snuggs, Avride Delivery Robots
“All the time they’re traveling, they’re understanding the behavior of pedestrians and also cars when it crosses a crosswalk.”
++MUTE AT SOURCE++
12. Overhead view of robot at crosswalk ++MUTE++
13. Various of woman packing up food delivery and putting it in robot
14. SOUNDBITE (English) Jeff Liu, Gulp Restaurant
“So I think the positive thing is that when drivers come in and then when the order is not ready, the driver will have to wait. But for the robot, we can just take our time to have the best quality of food and then we can pack it nicely and bring it out.”
15. Robot leaving restaurant
16. Robot crossing hotel driveway
17. SOUNDBITE (English) Megan Jensen, Uber Eats Autonomous Delivery Operations
“You do not have to tip the robot. If you are matched with a delivery robot instead of a human courier, then your tip will automatically be refunded.”
18. Robot pulling up to delivery destination and person retrieving food order
19. SOUNDBITE (English) Toby Snuggs, Avride Delivery Robots
“The only way the robot lid can be opened is through the customer’s app. So someone couldn’t, for example, come and just open the lid and take out your food. So it’s very, very secure.”
20. Robot navigates dog on leash, baby stroller
21. SOUNDBITE (English) Toby Snuggs, Avride Delivery Robots
“They can travel on the edge of the road if needs be, but we like to keep the robots on the sidewalks. They are classified legally as a pedestrianized delivery device so they’re designed to go where pedestrians go.”
22. Robot goes around pole
23. SOUNDBITE (English) Toby Snuggs, Avride Delivery Robots
“If something comes up like a tree’s fallen in the path or there’s a pedestrian, the robot can use its self-driving brain essentially to avoid and navigate those objects.”
24. SOUNDBITE (English) Megan Jensen, Uber Eats Autonomous Delivery Operations
“We’ve done thousands of deliveries to date and it continues to grow.”
25. Dog barking at robot
STORYLINE:
Meet some of Jersey City’s newest residents – a robot fleet making Uber Eats deliveries downtown

AP video shot by Ted Shaffrey

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